Practice Management

What is a Good Client Attendance Rate in Private Practice?

We talk about client attendance rate a lot here at The Practice Lab. We’ve covered: What it is, How it can impact your revenue, And how to improve it.   But what is a “good” client attendance rate and what should you aim for? The answer depends on a number of factors. Appointment Volume A 50% attendance rate means vastly different things based on how many appointments you’ve had. For example, 50% of 4 sessions is 2, and it’s not really enough sessions to judge…

List of Recommended Private Practice Internal Processes and Policies

In order to run a private practice like a well-oiled machine, it first needs to be approached like a proper business. That means having its own internal processes, policies and guides. While it might seem unnecessary to have an extensive set of policy documents for a small practice, they’re essential even for a sole practitioner in order to ensure accuracy, consistency and productivity. Policy and process documents are there to be used and referred to, with the following goals and actions in mind: Repeat the…

Video: How to Conduct Your Own Business Health Check in Under 30 Minutes

In this video, Danielle Kong and Alistair Way from Kong & Way Allied Health Consulting take you through the steps involved in conducting a business health check in private practice. Watch to learn the following: What is a business health check? Why is it important? What are the consequences of not conducting one regularly? What are the components of a general business health check? What are the components of a business health check that are specific to private practice? How can you conduct your own…

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