The Practice Lab

20 Motivational Quotes to Help You Keep Pushing Forward

Running a business is stressful. And in some ways, running a private practice healthcare business can be way more stressful than other business types. Add the healthcare professional’s responsibility of client care on top of the already demanding life... Read more

Why Don’t Clients Come Back? 9 Mistakes You Could be Making in Your Private Practice

As a private practice owner, you know all too well that client retention is important. Specifically, high client retention is critical to the success of your practice. Related: What is client retention and how do you calculate it? ... Read more

Dealing with Fees and Payments in Private Practice: Dos and Don’ts

The sad reality of running a private practice is that it’s not always easy to get clients to pay on time, the full amount, or at all. For a lot of private practice owners and healthcare professionals (and especially... Read more

How to Set the Right Fees for Your Private Practice (Calculator)

Setting the right fees for your private practice can feel like a difficult exercise for health practitioners. There is such a huge disparity between the value of the work you provide and the the value perceived by the general... Read more

15 Things You Can be Doing to Improve Client Engagement

Nobody has to tell you that client care comes first. That’s something we really respect and appreciate when working with our clients. We, as business consultants, have never really had to bring up concerns about our clients’ duties as... Read more

21 Strategies to Get More Clients for Your Private Practice

Every business owner wants the same thing: Get more customers/clients through the door. Whereas marketing strategies for some businesses are much more straightforward, businesses in the healthcare industry have to take a more careful and balanced approach to marketing. There... Read more

Client Retention Rate in Private Practice: What is It and How Do You Measure It?

As a private practice owner, you probably often hear about the client retention rate. So you probably already know how important it is to the success of your business. But do you know what it is? And do you... Read more

Why You Need a One, Three and Five-Year Business Plan

Everyone in business whether large, medium or small loves to talk about planning. “Oh, it’s coming up to end of financial year so we’re busy planning for the next period.” Or “It’s business planning time of year again so... Read more

How to Improve Client Attendance in Your Private Practice

A client’s session attendance is one of the key metrics to measure for a successful private practice. I don’t have to tell you just how frustrating it is to have a client cancel last minute or simply no-show, leaving... Read more

The Most Critical Measures for a Successful Private Practice

In our experience, one of the most common aspects that private practice owners struggle with is switching from their clinical, altruistic side of the personality, to putting on the business hat. It’s no surprise, considering you’ve just spent 8+... Read more

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