News & Posts
Like 7In our experience, one of the most common aspects that private practice owners struggle with is switching from their clinical, altruistic side of the personality, to putting on the business hat. It’s no surprise, considering you’ve just spent... Read more
Like 4As business owners, we understand more than anyone that time is money. There are only so many hours in a day, which means it’s critical to utilise those hours as effectively as possible. Increasing productivity can help you... Read more
Quick Tip #2
Client surveys are a great way to improve your practice while ensuring client satisfaction.
Like 7I’m often asked by people how often they should conduct a health check on their business, but once in a while I am also asked a question we sometimes overlook which is – What is a business health... Read more
Like 5Email is meant to save you time. It’s a much better way of sending formal and informal communication than phone calls, SMS and of course, snail mail. It’s fast, convenient and usually straight to the point. If you... Read more
There’s nothing wrong with staying small. You can do big things with a small team. – Jason Fried
Like 5Generally speaking, business owners and entrepreneurs are intellectually curious, risk-takers and always thirsty for more experiences. These qualities, among others, are what drive them to start a business in the first place. More importantly, you’re likely to be a... Read more
Like 7Many small or medium business owners find themselves in a state of crisis at some point in their journey where they have to contemplate whether or not their business can be saved. One of the hardest aspects of... Read more
Quick Tip #1
Set up an automatic SMS appointment reminder to reduce cancellation and no-show rates.
Like 5With all the material that is so readily available about the importance of setting realistic goals, I would think that most business owners and leaders would have had at least some exposure to the process. Perhaps the most... Read more
Like 3One of the business activities that new business owners struggle with the most when first starting out is networking. If you’re anything like I was when Kong and Way first started out, then you’re probably dreading and delaying networking... Read more
Your most unhappy customers are your greatest source of learning. – Bill Gates











