Category: Skills

6 Signs You Need to Change Your Private Practice Business Attitude

For most private practice owners that work in their practice, the divide between the clinical and business work can be extremely difficult to balance. In our experience, about a third of the private practice owners that we’ve worked with consider the clinical part of their role to be their “main job”, while the business side is just a necessary responsibility.

Making Tough Decisions in Your Private Practice

There’s an old story that in pursuit of a pen that would work for keeping notes during space missions, the Americans spent millions of dollars to invent just such an item. It worked and was a brilliantly created pen that served its purpose. The Russians, on the other hand, came up with a different solution. If you follow this article through to the end, you’ll find out what that was. Making tough decisions in private practice is essentially the same as making them in any…

Are Your Clients Going to Your Competitors? Don’t Panic Just Yet!

Clients come and go. That’s the reality of running a private practice and you accept that it’s just a part of the journey. But there are some patterns in your clients’ departure that can cause you all sorts of panic and concern: When existing clients leave you to go to your competitors, and When potential clients don’t find you because they’ve gone to your competitors!   How do you know when clients have gone to your competitors? There is no concrete way to know that…

Why Don’t Clients Come Back? 9 Mistakes You Could be Making in Your Private Practice

As a private practice owner, you know all too well that client retention is important. Specifically, high client retention is critical to the success of your practice. Related: What is client retention and how do you calculate it?   While there are a number of ways to measure client retention in your practice in a way that’s most suitable for your specific needs, the general rule is this: The more sessions your clients have on average, the better. Better for revenue, completion of the care…

Dealing with Fees and Payments in Private Practice: Dos and Don’ts

The sad reality of running a private practice is that it’s not always easy to get clients to pay on time, the full amount, or at all. For a lot of private practice owners and healthcare professionals (and especially the non-confrontational ones), it can be a very stressful challenge. Non-payment doesn’t only hurt the business, but can also damage the client-practitioner relationship, impact the practitioner’s self-esteem and negatively affect the client care. With these consequences in mind, below are some do’s and don’ts for getting…

7 Networking Tips to Make a Great Impression

One of the business activities that new business owners struggle with the most when first starting out is networking. If you’re anything like I was when Kong and Way first started out, then you’re probably dreading and delaying networking events for as long as you can. It’s especially the case if you didn’t have a lot of networking opportunities as an employee of another company to use as practice. The important thing to remember, though, is that networking is critical in building a strong foundation for…

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