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Why You Need a One, Three and Five-Year Business Plan

Everyone in business whether large, medium or small loves to talk about planning. “Oh, it’s coming up to end of financial year so we’re busy planning for the next period.” Or “It’s business planning time of year again so let’s get stuck into our strategy sessions for the next 12 months”. The problem for most businesses is that business planning in and of itself is actually not a lot of fun. If you are preparing with a traditional approach then you will begin by looking at…

How to Improve Client Attendance in Your Private Practice

A client’s session attendance is one of the key metrics to measure for a successful private practice. I don’t have to tell you just how frustrating it is to have a client cancel last minute or simply no-show, leaving an unexpected gap of non-billable time in your schedule. Not only that, client attendance has a huge impact on your potential revenue, client care and even your confidence as a clinician. Related: 7 key metrics for a successful private practice   Why is it important to improve client…

The Most Critical Measures for a Successful Private Practice

In our experience, one of the most common aspects that private practice owners struggle with is switching from their clinical, altruistic side of the personality, to putting on the business hat. It’s no surprise, considering you’ve just spent 8+ hours helping clients get through their physical and/or emotional troubles. And especially for psychologists, it takes a lot of effort and practice to snap out of the deep emotional discussions they shared with clients to start thinking about their finances. But in reality, private practices are…

Increasing Productivity: 19 Simple Ways to Work More Efficiently

As business owners, we understand more than anyone that time is money. There are only so many hours in a day, which means it’s critical to utilise those hours as effectively as possible. Increasing productivity can help you get more done in less time, but it’s not just about the volume of work produced. Effective time and project management can also improve work-life balance as you’re not putting in as many hours a day into work. Additionally, using efficient productivity techniques can improve the quality…

What is a Business Health Check? 4 Essential Components

I’m often asked by people how often they should conduct a health check on their business, but once in a while I am also asked a question we sometimes overlook which is – What is a business health check? More accurately, what are the essential components of a business health check? I believe there are four primary “boxes” that need to be assessed in any business health check.   #1. Relationships Relationships covers all people interactions your business engages with. Your suppliers, distributors, customers, lenders,…

7 Ways to Manage Your Inbox Effectively and Increase Productivity

Email is meant to save you time. It’s a much better way of sending formal and informal communication than phone calls, SMS and of course, snail mail. It’s fast, convenient and usually straight to the point. If you manage your inbox effectively, it also helps you keep track of historical correspondence for quick reference. Then, why is it that email is the one thing that’s keeping you from being productive? Fortunately, it’s not just you if you’re struggling to keep a tidy inbox. Email overload is…

Why Do You Need a Business Coach/Consultant?

Generally speaking, business owners and entrepreneurs are intellectually curious, risk-takers and always thirsty for more experiences. These qualities, among others, are what drive them to start a business in the first place. More importantly, you’re likely to be a do-it-all, taking on the responsibilities of a strategist, marketer, salesperson and analyst all in one. When you have a growth mindset that doesn’t let you feel content without continuing to strive for bigger and better things, it might make little sense to hire a consultant for your business. Why…

7 Steps to Saving a Struggling Business

Many small or medium business owners find themselves in a state of crisis at some point in their journey where they have to contemplate whether or not their business can be saved. One of the hardest aspects of saving a struggling business is being able to remove yourself from the emotional process in order to see the reality of things with a clear focus. If you have found yourself in this situation, here are seven steps to help you come out the other side.  …

How to Set Realistic Goals that Align Your Team

With all the material that is so readily available about the importance of setting realistic goals, I would think that most business owners and leaders would have had at least some exposure to the process. Perhaps the most famous approach, if only because it really, really works is the process of setting “SMART” goals. Where SMART stands for Specific, Measurable, Attainable, Relevant and Time-based. If you are not yet completely on board with the SMART goal revolution here is an easy to follow example.   SMART Goal: In order…

7 Networking Tips to Make a Great Impression

One of the business activities that new business owners struggle with the most when first starting out is networking. If you’re anything like I was when Kong and Way first started out, then you’re probably dreading and delaying networking events for as long as you can. It’s especially the case if you didn’t have a lot of networking opportunities as an employee of another company to use as practice. The important thing to remember, though, is that networking is critical in building a strong foundation for…

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